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News and reports

Integrated Care for People Who Access Substance Misuse and Homeless Services in Tower Hamlets

This report explores how well services work together for people who access substance misuse and homeless services in Tower Hamlets.
1 February 2019
Report
Three Healthwatch staff members standing outside a hospital

Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Advice and Information

Adults with Care Needs in Tower Hamlets

This report discusses how integrated social and health care services can be improved in the future. We have gathered the views of over 400 adults with care needs in Tower Hamlets to analyse their experiences of these services.
1 September 2018
Report
Dental tools

Dentistry Services in Tower Hamlets Report 2017-2018

A trend analysis report based on the 234 analysed comments from service users, identifying 861 issues in primary care dentists and hospital-based dentistry, between October 2017 - October 2018.
1 September 2018
Report

Do Health and Social Care Services in Tower Hamlets Work Well Together?

A community engagement report based on 50 individual comments collected in 2017 and 2018, identifying 172 issues with services working together in Tower Hamlets.
1 September 2018
Report
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CIS Report - Royal London Hospital 2017-2018

A Community Insight System (CIS) Report presents data we have collected and analysed from 754 local people and identified 2,599 issues, using Royal London Hospital services, between October 2017 and March 2018.
21 July 2018
Report
Woman and man sat having a conversation

Community Health Services Foot Clinic Consultation Report 2018

This report discusses the patient experience of 66 local people across 2018, commenting on the changes made to the Foot Clinic services at Mile End Hospital.
1 April 2018
Report

GP Experience April 2017 - September 2017

This is a trend analysis report examining important aspects of the services provided by GP surgeries in Tower Hamlets. We have coded and analysed a total of 1,388 issues, from 332 service users, collected between April 2017 - September 2017.
1 January 2018
Report
Megaphone Teal

Your Voice Counts Report: Bethnal Green Event

At the Professional Development Centre (PDC) in Bethnal green, we gathered 47 views on health and social care, in an event dedicated to senior residents. The aim was for Health and Wellbeing Board Partners to engage with older people to develop an action plan for the Tower Hamlets Aging Well Strategy.
11 December 2017
Report

Maternity Services April 2017 - September 2017

This is a trend analysis report examining the experiences of 157 maternity service users in Tower Hamlets and discovering a total of 555 issues between April 2017 - September 2017.
1 December 2017
Report

GP Experience April 2016 - March 2017

This trend analysis report examines important aspects of the services provided by GP surgeries in Tower Hamlets. We have coded and analysed a total of 3,369 issues, from 753 service users collected between April 2016 and March 2017. A further 577 issues, from 146 service users, collected between April and June 2017, were analysed separately.
1 September 2017
Report
Two women stood in a courtyard with their arms round each other

What should you expect from home care services?

Five things you should expect from home care, domiciliary care or help in the home.
29 August 2017
Advice and Information

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