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News and reports

COVID-19: What Can Pharmacists Learn from People’s Experiences of Services?

Are you a pharmacist? Find out what the public thought worked well, and what could have been better when it came to the support you provided during the pandemic.
23 September 2021
News
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What to expect when waiting for care

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
6 September 2021
Advice and Information
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Are You or Your Loved Ones Waiting for Hospital Care? Share you views

Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.
6 September 2021
News

Your Views Helped Improve Non-Emergency Patient Transport Services

NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.
2 September 2021
News
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What should I expect after being referred for mental health support?

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021
Advice and Information

What's the point? Nothing ever changes.

You might think your feedback doesn’t have the power to change how health and social care services run. We want to show you how that isn’t the case.
28 July 2021
News

Patient Data is Crucial for the Planning of Health Services - and So is Building Trust in How the NHS Uses It.

The NHS’s plans to better use data held by GPs to support planning services and research has sparked a lot of discussion in recent weeks. Healthwatch England have been sharing your views to help shape the debate.
20 July 2021
News

Holistic Welfare Checks Part of Updated Hospital Discharge Guidance

The Government has recently updated national hospital discharge guidance, taking on board our key recommendations. Take a look at what the improvements mean for you.
20 July 2021
News
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CIS Report - Community Insights on Disabled People

We conducted a Community Insight System (CIS) research project, analysing the views and experiences of 580 residents in Tower Hamlets who were/are living with a long-term condition/disability.
1 July 2021
Report

Covid-19 Vaccine Round-Up: Access, Attitudes and Experiences

Thousands of people shared their experiences of the Covid-19 vaccine with Healthwatch England. Find out what you told them and how they made sure your views were heard.
30 June 2021
News

Focus on NHS Admin is Needed to Improve People’s Experiences of Care

In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.
24 June 2021
News

Five Principles for Post-COVID-19 Digital Healthcare

Healthwatch England's new report explores people's experiences of digital and remote healthcare and sets out five principles for post-COVID-19 care to ensure no one is left behind.
16 June 2021
News

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