Two women and a man looking at a mobile phone

Patient Experience – Your Voice Counts

Healthwatch Tower Hamlets is here to gather your experiences of health and care services. Each quarter our service captures 1,200 pieces of patient experience feedback from residents. We analyse and code each experience, translating your voice into a quarterly report, quantifying and highlighting themes and trends in Tower Hamlets.

This reports feeds into discussions and meetings with providers, commissioners and decision makers, enabling Healthwatch to hold them to account and ensure the patient voice is not just heard, but is listened to and has clear influence and impact.