News and reports

On 25th February 2025, Healthwatch Tower Hamlets attended the PLACE (Patient-Led Assessments of the Care Environment) 2025 Appreciation Event at the Soft FM Centre of Excellence Training Centre – Royal London Hospital.

PLACE assessments provides motivation for improvement by providing a clear message, directly from patients, about how the environment or services might be enhanced.

The event was attended by a Tower Hamlets staff, three volunteers and an intern. The event was successful, impactful, enlightening and interesting. Certificates were given to various patient accessors who have supported and volunteered for several years, some healthcare practitioners also got certificates as well. Various charity organisations were present and they promoted their services to the guests after the appreciation segment was over.

Learn more about PLACE here or click the link below: https://digital.nhs.uk/data-and-information/areas-of-interest/estates-and-facilities/patient-led-assessments-of-the-care-environment-place

Find some photos of our team and the lively atmosphere below.

TWN Maternity and Neonatal Voices Partnership (MNVP) is looking for a passionate and dedicated individual to join as a Neonatal Lead.

This exciting opportunity involves advocating for families with lived experiences of neonatal care, helping to shape and improve services across maternity and neonatal care pathways. If you're passionate about making a real difference and ensuring all voices are heard, they want to hear from you!

Read the report on patient feedback collected between July and September 2024 and the key findings emerging from the data.

What do maternity service users in Tower Hamlets, Waltham Forest, and Newham really think about their experiences?

The latest MNVP Quarterly Report reveals key insights from service users, covering everything from waiting times and staff support to neonatal care and breastfeeding guidance. Read on to learn how these voices are shaping real improvements in local maternity services.

The Maternity and Neonatal Voices Partnership (MNVP) brings together parents, healthcare professionals, and community organizations to improve maternity services across Tower Hamlets, Waltham Forest, and Newham.

At the latest quarterly meeting, service users shared their experiences on key issues like breastfeeding support, postnatal mental health, and labour care, while Barts Health NHS Trust representatives discussed steps toward meaningful change. Read the full report to see how your voice is shaping maternity services.

Discover Somali Health Education, a first-of-its-kind website offering trusted, culturally relevant health information for the Somali community in Tower Hamlets. From spotting cancer symptoms to navigating the healthcare system, their expert-led videos empower you with the knowledge to take charge of your well-being

On 11th April 2024, Healthwatch Tower Hamlets visited Barkantine Practice, located in Isle of Dogs area, within Primary Care Network 8.
Read on to see what we observed at the GP practice and find out more about Enter and View visits.

We've been lucky to have Ted join us for a 9-week internship. Read on to learn about the tasks he worked on and the skills he has acquired during his time with us.

A trend analysis report by Healthwatch Tower Hamlets of Royal London Hospital services for the period of 1st January - 31st December 2024

A trend analysis report by Healthwatch Tower Hamlets: 1st October - 31st December 2024

A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people felt about GP services in Tower Hamlets during the period of 1st July 2023 - 30th June 2024.

Read our report on the experiences of patients attending A&E and UTC at the Royal London Hospital.