We have published our Annual Report 2024-25!

The report highlights the work carried out from April 2024 to March 2025 and the impact on the local services.

Between April 2024 and March 2025, Healthwatch Tower Hamlets has:

  • continued our statutory responsibility to obtain the views of people about their needs and experience of local health and social care services,
  • made these views known to those involved in the commissioning and scrutiny of care services by providing reports and making recommendations about how those services could or should be improved, and promoted and supported the involvement of people in the monitoring, commissioning and provision of local health and social care services.
Our year in numbers:
 
  • 6,984 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
  • We completed 154 health care visits to speak to residents about their health and care services.
  • 238 people came to us for clear advice and information on topics such as complaints and finding an NHS dentist.
  • We published 73 reports about the improvements people would like to see in areas like maternity and neonatal services, cancer screening services and mental health.
  • Our most popular report was Barriers to access in mental health support, highlighting people’s struggles in accessing mental health services.
  • Our fantastic volunteers have given 305 days to support our work.
We would like to take this opportunity to thank all the Healthwatch Tower Hamlets volunteers and work placement students who have continued to work with dedication to ensure a responsive and vital service continues to support the local community!

Downloads

If you need these documents in a different format, please email info@healthwatchtowerhamlets.co.uk or call 0800 145 5343.

File download
Healthwatch Tower Hamlets Annual Report 2024-25

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