Help to make a complaint
We understand that making a complaint about NHS or social care services can feel daunting. Check out our top tips and guidance to help you through the process.
Wait Well Stay Well
Those waiting for hospital treatment can visit the Wait well, stay well website for support and advice on management of physical and mental wellbeing. NHS North East London, in conjunction with their Trust partners have developed the new website ‘Wait well, stay well.’
FOOD Banks & Stores - What you need to know
With the cost of living crisis affecting communities nationwide, the London Borough of Tower Hamlets have shared information on accessing your local FOOD Stores and tips on managing your food bills.
Mental Health
Struggling with your mental health? The NHS is here to help you. Find out how you can access local support services in your area.
How to access primary care services
General practitioners (GPs) are doctors who treat all common medical conditions.
Where necessary they can refer you to hospitals and other medical services for urgent and specialist treatment. They focus on the health of the whole person combining physical, psychological and social aspects of your care.
Your GP should usually be your first point of call for all medical questions and you will need to make an appointment.
You can book appointments with your GP practice online via their website or using the NHS app. If you can’t get online you can call your practice.
Where necessary they can refer you to hospitals and other medical services for urgent and specialist treatment. They focus on the health of the whole person combining physical, psychological and social aspects of your care.
Your GP should usually be your first point of call for all medical questions and you will need to make an appointment.
You can book appointments with your GP practice online via their website or using the NHS app. If you can’t get online you can call your practice.
Strep A and Scarlet Fever - A guide for parents
What is Scarlet Fever, what are the symptoms, and what to do if your child displays symptoms.
Cost of Living Crisis - Help & Support for Tower Hamlets Residents
At Healthwatch Tower Hamlets, we want to support residents during this difficult time when energy prices and the general cost of living have increased. We have put together a list of support services and organisations that are offering residents help with food and energy bills, as well as advice on things like debt and money management.
What should I expect after being referred for mental health support?
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
How can your pharmacy help you?
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.
Flu vaccine: What you need to know
Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions.