Advice and Information

Residents (previously known as junior) doctors' strike will take place between 7am Friday 25 July and 7am on Wednesday 30 July 2025. Here's what to do if you need medical assistance.

Have you heard of the Healthwatch Tower Hamlets monthly newsletter? Read on to find out more!

Planning ahead for the Easter bank holiday is essential, especially when it comes to healthcare needs. To ensure you have access to essential medications and pharmacy services during the holiday period, it's crucial to be aware of the revised pharmacy opening hours. This guide provides a comprehensive overview of the pharmacy rota, detailing which pharmacies will remain open and their adjusted schedules, allowing you to access vital services throughout the Easter break.

Access your health record securely with Patients Know Best (PKB) for free and easily from your smartphone, tablet or computer.

As winter sets, it's crucial to prioritise your physical and mental health. We have advice and information to help you stay healthy this winter, including getting vaccines and taking care of your mental well-being.

We understand that making a complaint about NHS or social care services can feel daunting. Check out our top tips and guidance to help you through the process.

Those waiting for hospital treatment can visit the Wait well, stay well website for support and advice on management of physical and mental wellbeing. NHS North East London, in conjunction with their Trust partners have developed the new website ‘Wait well, stay well.’

At Healthwatch Tower Hamlets, we want to support residents during this difficult time when energy prices and the general cost of living have increased. We have put together a list of support services and organisations that are offering residents help with food and energy bills, as well as advice on things like debt and money management.

With the cost of living crisis affecting communities nationwide, the London Borough of Tower Hamlets have shared information on accessing your local food stores and tips on managing your food bills.

Struggling with your mental health? The NHS is here to help you. Find out how you can access local support services in your area.

General practitioners (GPs) are doctors who treat all common medical conditions.

Where necessary they can refer you to hospitals and other medical services for urgent and specialist treatment. They focus on the health of the whole person combining physical, psychological and social aspects of your care.

Your GP should usually be your first point of call for all medical questions and you will need to make an appointment.

You can book appointments with your GP practice online via their website or using the NHS app. If you can’t get online you can call your practice.

Tips to help you stay well this winter and get the care you need.