Track your prescriptions on the NHS App

The handy “Amazon-style” tracker allows people to check the status of their medications as easily as their online shopping and has already been used 715,000 times since May – equivalent to once every nine seconds.  

Around 1,650 high street chemists – including every Boots in England – are now offering the service, which enables patients to check if their medicines are “ready to collect” or “dispatched by pharmacy” if they are being delivered.  

Since the launch, nearly 4.4 million people have viewed their prescription in the app – with 394,000 also using the app’s new tracking feature to check whether their prescription was ready.

Almost half (45%) of phone calls to community pharmacies were estimated to be from patients asking if their prescription is ready, so the new service is helping to free up time for pharmacists to provide advice to patients.   

NHS England has published a full-length article on their website going into more detail. You can access it via this link.