News and reports

On 31st October 2023, Healthwatch Tower Hamlets published the Enter and View Report for the Albion Health Centre, a GP surgery located on Whitechapel Road.

We reached out to the practice in March 2024 as per our procedure policy, which requires Healthwatch to request an update from service providers 3-6 months after the publication of the report.

Healthwatch Tower Hamlets spoke with residents to find out their experiences of maternity services.

Healthwatch Tower Hamlets spoke with residents to find out the barriers to people accessing mental health services.

Community insights on housing in Tower Hamlets. Data was collected as part of our Healthy Neighbourhoods research project that asked residents to what extent homes in the borough support the needs of the community.

The report presents key findings from feedback on GP Access in Tower Hamlets collected through the Community Insights System (CIS) and it focuses on service aspects relating to access: Booking, Choice, Registration/Access, Telephone, Timing, and Waiting List.

The report presents key findings from feedback on Ethnic minority communities’ access to mental health care in Tower Hamlets collected through the Community Insights System (CIS).

The report presents key findings from feedback on dental care in Tower Hamlets collected through the Community Insights System (CIS). It focuses on themes including Advice/Information, Booking, Cost, Hygiene, Quality, Staff Attitude, Support, Timing, User Involvement, and Waiting List.

On 13th September 2023, we visited Goodman's Field Medical Practice located in Aldgate, East London. Read on to see what we observed at the medical practice and find out more about Enter and View visits.

Read the report on patient feedback collected between October and December 2023 and the key findings emerging from the data.

A trend analysis report by Healthwatch Tower Hamlets- 1st October 2023-31st December 2023

A Community Insight System (CIS) Trend Analysis Report showing the overall sentiment of how people feel about GP services in Tower Hamlets.

A Community Insight System (CIS) Dashboard Report showing patients' overall sentiment on their experiences with Bartshealth from 1st January 2023 to 31st December 2023.